Terms of Service

1. Service Provider

Services are provided by Stanisław Klimas, operating under the brand Webstars, email: hello@webstars.studio (hereinafter "Webstars" or "Service Provider").

2. Scope of Services

Webstars provides:

• web design and development,
• visual identity (branding),
• strategic consulting,
• ongoing technical maintenance for websites.

3. Placing an Order

Orders are accepted via the contact form at webstars.studio or directly by email. A service agreement is concluded individually, after the project scope, timeline, and fee have been agreed in writing.

Submitting an enquiry via the contact form does not constitute a binding contract.

4. Pricing and Payment

• Pricing is provided on a per-project basis in response to each enquiry.
• Standard payment terms: 50% deposit before work begins, 50% upon delivery.
• Payments are made against an invoice issued by Webstars.
• Late payment may result in work being paused until the outstanding balance is settled.

5. Project Delivery

• Webstars will deliver the project in accordance with the agreed scope and timeline.
• Any changes to the agreed scope must be confirmed in writing and may result in additional charges and timeline adjustments.
• The project price includes 2 rounds of revisions after delivery for approval. Additional revision rounds are priced separately.

6. Intellectual Property

• Upon receipt of full payment, all intellectual property rights (copyright) in the custom code and visual design are transferred to the Client.
• Webstars reserves the right to display completed projects in its portfolio (webstars.studio, social media) unless otherwise agreed.
• Open-source libraries, frameworks, and tools used in the project are subject to their own licences.

7. Complaints

• Complaints regarding completed work must be submitted by email to hello@webstars.studio within 14 days of project delivery.
• A complaint should include a description of the issue, the date it was identified, and where possible, supporting documentation.
• Webstars will respond within 14 business days of receiving the complaint.

8. Liability

• Webstars is not liable for content provided by the Client (text, images, graphic materials).
• Webstars is not liable for website downtime caused by server or hosting failures or force majeure.
• Webstars' liability for non-performance or improper performance is limited to the fee paid for the relevant project.

9. Technical Maintenance

Technical maintenance plans are provided in accordance with the scope agreed individually with the Client. Maintenance agreements are entered into on a monthly or annual basis and may be terminated with one month's written notice.

10. General Provisions

• These terms are governed by Polish law.
• Any disputes arising from an agreement will first be addressed through good-faith negotiation. If no resolution is reached, disputes will be settled by the court having jurisdiction over Webstars' place of business.
• Webstars reserves the right to amend these Terms. Amendments take effect from the date of publication at webstars.studio.
• Matters not covered by these Terms are governed by the Polish Civil Code.